Contact
Talk to a real person
We read and answer every message ourselves. Here is the fastest way to get what you need.
You might not need us
A few things get answered faster on their own page than by waiting on a reply.
| What you need | Where to go |
|---|---|
| Where is my order? | Check the tracking link in your shipping email first. If it has not moved in several days, write to us. Shipping timelines |
| How long will it take? | Depends whether the item is in stock or made to order. See both timelines |
| Start a return or exchange | Go straight to the returns center. You have 15 days from delivery. |
| What size hat am I? | Hat size chart |
| Wholesale or campus bookstore | Wholesale page and application |
Send us a message
Pick the topic that fits and we will route it to the right person. Everything here lands in the same place as an email to us, so you only need to do one or the other.
Help us answer on the first try
- Order question? Include your order number and the email you ordered with.
- Something arrived wrong or damaged? Attach a photo. It saves a round trip and we can replace it same day.
- Sizing or fit? Tell us the product and your usual size in another brand.
- Want a call back? Leave your number in the message and the best time to reach you.
- Collaboration, licensing or press? Say so up front and tell us what you have in mind.
You can attach photos and files directly to this form.