PRODUCT DETAILS
KIPENDO (Love) When we get together to collaborate its about ascendance and freedom, but this time and by virtue of Melissa's inspiration, this collaboration is also rooted in love. It's a serendipitous release in a variety of ways but one that stands out today more than anything. Several months ago we decided to launch on Juneteenth to ensure perfection in the product but only today did I realize that it was also Father's day. If you know Melissa's origin story, which we will be sharing over the next several weeks, you also know how special that is.
K I P E N D O directly translates to love and the layers of this design tell stories to include one's love of self, one's love of family, one's love of craft, romantic love and a trivial form of love simple known as twin flames. This one is bigger than a product you wear, it's a sculptural piece you hold on to to share with a loved one in the future.
CEO and Chief Designer David Castro curated The Black Artist Collective (#ARTBLK) because of a unique bond they all share with him and the brand, bringing a long-standing, ancestorial practice of Umoja -- or “unity” in Swahili— to the project. “We embrace the fact that we are a black-owned, thriving, creative business, and we want to breathe life into everything we touch. We connected with those we admired to create products that couldn’t exist without collaboration. There is beauty in the honesty of this collaboration, and we get to drop a new silhouette in the process,” he also adds.
“Creatives move the world forward, and collaboration breeds growth,” he continues. As an artist and architect, Castro employs authentic storytelling in all that he does, seen in the crown’s construction and design. “It only made sense for us to create authentic products with our contemporaries that share a perspective on the world through the product. This capsule will captivate many, and the depth of the designs will inspire the culture for years to come.”
Melissa A. Mitchell is an Atlanta-based Miami-born creative whose love of vibrant colors, unique shapes, and bold, dark lines is visible throughout her work. Melissa has created over 500 original art pieces, including 40 larger-than-life murals. Forbes, Vogue, and ESSENCE have all featured Mitchell, and her wearable art has adorned such stars as Lupita Nyong’o, Amara La Negra, Rebecca Gross, and more. Melissa Mitchell’s crown is titled Kipendo,simply meaning Love!
REVIEWS
SHIPPING & RETURNS
At checkout we currently offer snail mail and flat rate shipping. Flat rate shipping from our site is always priority unless otherwise noted or shipping internationally. First class is a discounted rate that takes a bit longer and is not always offered. If you choose Priority Mail expected delivery is within 3-4 business days of purchase. With Snail Mail (First Class) it can be up to 7 days for your package to arrive. For APO or military addresses we recommend Priority Mail.
International Service
We currently offer quick shipping to Canada and certain European Countries. Rates are calculated at checkout based on weight. We utilize USPS Carriers.We are happy to accept returns within 7 days of your original purchase date. All items must be in new, unworn condition with all original tags still attached.
Orders generally ship within 48 hours of purchase, we take pride in our processing speed. If you shop as a guest you will only receive one notification. For registered customers your order tracking will also be found inside My Account. Shipping days are Monday-Friday, but at peak times and holidays we also ship Saturdays.
Exchange or Return
Your satisfaction is our top priority. To exchange or return email us via the contact page, or by responding to your confirmation email. We accept returns for exchange or refund up to 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only. Items must be in “new, unaltered and unused condition.” An item can be returned if it does not fit or if you want something different. Again, buyer satisfaction is our top priority. In the event of a return:
- Items must not show signs of wear, damage or smoke in any way
- Buyer must contact customer service within 7 calendar days of the delivery date (after 7 days no returns are allowed)
Again you MUST contact us within 7 days if you intend to return ANY item back to our store.Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be refunded.PLEASE NOTE : ArtWork is non-refundable.
SIZE & FIT
Hat Size Chart
SK High Top - Recess - Jube...SK Low Top - Kipendo - Melissa Mitchell Collab
At checkout we currently offer snail mail and flat rate shipping. Flat rate shipping from our site is always priority unless otherwise noted or shipping internationally. First class is a discounted rate that takes a bit longer and is not always offered. If you choose Priority Mail expected delivery is within 3-4 business days of purchase. With Snail Mail (First Class) it can be up to 7 days for your package to arrive. For APO or military addresses we recommend Priority Mail.
International Service
We currently offer quick shipping to Canada and certain European Countries. Rates are calculated at checkout based on weight. We utilize USPS Carriers. We are happy to accept returns within 10 days of your original purchase date. All items must be in new, unworn condition with all original tags still attached.
General Shipping Notes
Orders generally ship within 48 hours of purchase, we take pride in our processing speed. If you shop as a guest you will only receive one notification. For registered customers your order tracking will also be found inside My Account. Shipping days are Monday-Friday, but at peak times and holidays we also ship Saturdays.
Return and Exchange policy FAQ
HOLIDAY RETURNS Orders Placed Between November 15th and December 25th Qualify for an extended return deadline of January 10th.
Frequently asked questions about returns, refunds, and exchanges. Your satisfaction is our top priority. To exchange or return visit our returns center via https://dungeonforward.returnscenter.com/ . We accept returns for exchange or refund up to 10 calendar days after delivery of the product.
How do I return?
- Visit our returns center via https://dungeonforward.returnscenter.com/
- Enter your order number and email address to start
- Follow the instructions and select the items you want to return
- Once your request is approved, you will get a confirmation email with shipping guidelines
What items are returnable?
- Within 10 days from the date of delivery - Must email if out of window
- In unused and resellable condition. Items must not show signs of wear, damage or smoke in any way.
- In the original packaging with all the tags intact
- Items can also be returned if the fit is not satisfactory or if there was a quality issue.
What items are non-refundable?
The following items cannot be returned:
- Gift cards
- Discounted items (if applicable)
- Mask
The item I received is damaged!
If the purchased product is faulty, reach out to us within 10 days of the delivered date.
Can the items be exchanged?
We allow the exchange of purchased items for selectable variants. Once the exchange request is approved, the replaced item will be shipped to you.
What are the refund options?
The following refund options are supported:
- Refund to the original payment method
- Refund to store credit (if applicable)
How do I ship back the items?
For instructions on how to ship the returned products, refer to the email received after placing the return request.
How soon will I get my refund?
Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 5 - 7 working days after approval.
My question is not addressed...
If you have any queries regarding return or refund, reach out to us.
Dungeon Forward
Complex Apparel LLC
Ft. Lauderdale FL
Email: Fresh@DungeonForward.com
Customer Support: (954) 933-8297